The Physiotherapy Key Performance Indicator Scoreboard – What You Measure Gets Better

The Physiotherapy Key Performance Indicator Scoreboard – What You Measure Gets Better

I remember working very hard at creating ideal treatment pathways for the most common conditions I treated. The absolute gold star experience and results for the patient to become a raving fan. 

Why did I do this? To remove myself from the treatment room to scale and grow a team of legend Physios. My passion was in teaching them, not treating all day. 

I was confident I was the best at following my own treatment systems but to be honest ….

I didn’t actually know at all. I very occasionally tracked my KPI’s but actually found it way too time consuming.

But then things get desperate and you suspect your business is going backwards. 

You finally create a KPI scoreboard to measure how you're performing against that gold standard you were so proud of , and… you suck—your results are average at best! 

Some of your team are better than you at following your system and some are absolutely atrocious. 

I thought I was the best physiotherapist in my clinic—after all, I’m the boss, right? But when I looked at my own KPIs compared to my team, I realized I was underperforming. Even more shocking? One of the clinic managers was doing even worse. It was a wake-up call.

Why Scoreboards Matter

The KPI (Key Performance Indicator) scoreboard is your clinic’s control panel. It shows you, in real time, how well you’re doing at delivering the gold standard you’ve promised your patients.

Can you imagine flying a plane without a dashboard. Hell no. Well a business has just as much risk to you and your team if it crashes because you weren’t looking at your dials. 

Most of the time when people implement this properly it is a big hit to your ego and your teams egos.  

But … what you measure gets better and it’s about continuous improvement and every day evolution. 

The scoreboard helps you more than you think and begins a rapid process of clinic growth. I promise you it will

• Fill your diary without having to spend any more money on marketing.

• Earn 5-star reviews from patients that got far better outcomes.

• Create raving fans because you truly changed lives as opposed to telling your patients “lets see how it goes”

• Identify and manage underperformers in your tea, until they meet the clinic’s standard—or help them move on to trash another clinic.

I put together a PDF resource with some of the most common KPI’s our Physio clinic owners track on the 7 Figure Physio KPI sheet. 

Just click HERE and i’ll send it to you  

Cheers,

Nick

This is how you can work with me

           Pick up one of my trainings:    

- Join our 7 Figure Physio community where our goal is to take 100 clinic owners to a 7 figure annual revenue. Simply click contact with the subject “lets go” and i’ll send you the details 

- Work with me privately inside Balance Elite to create a $1m profit business send a message with the subject 'Elite' to get the invite.